Privacy Policy

This Privacy Policy ("Policy") explains how Spectacom Global Private Limited ("Company," "SnapdMe," "we," "our," "us") collects, uses, stores, shares, and protects personal information of users ("you," "your," "User") when you access or use www.snapdme.com ("Platform" / "Website").

By accessing SnapdMe, you agree to this Policy. If you do not agree, please discontinue using our services.

1. Information We Collect

We collect the following categories of information:

1.1 Personal Information

Name, email address, phone number, and login details.

Payment information (if applicable), processed via secure third-party gateways.

1.2 Sensitive Personal Data (as defined under Indian law)

Facial recognition data and biometric identifiers used to detect and retrieve event photographs.

This data is collected only with your consent and used exclusively for event photo discovery and sharing.

1.3 Non-Personal / Technical Data

Browser type, device information, IP address, cookies, and usage patterns for analytics and security.

2. How We Use Your Information

We use your information to:

  • Provide and improve our facial recognition event photo services.
  • Authenticate Users and personalize content delivery.
  • Process payments and manage subscriptions.
  • Communicate updates, promotions, and support (with opt-out options).
  • Ensure compliance with legal obligations.

3. Facial Recognition & Biometric Data

3.1 Facial recognition data is used only for event photo discovery and is not shared with advertisers or unrelated third parties.

3.2 Biometric data is retained only for the duration necessary to provide services (e.g., for the validity period of event photos) and is securely deleted thereafter.

3.3 We implement encryption and strict access controls for storage and processing of biometric data.

4. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

  • Event organizers: to enable photo discovery services.
  • Third-party service providers: for payment processing, hosting, and analytics, bound by confidentiality.
  • Legal authorities: if required by law, regulation, or valid legal process.

5. Data Retention

Event photos and facial recognition data are stored for a limited period (e.g., 3 months) unless extended by the event organizer.

Personal data is retained as long as your account is active or as required for legal, accounting, or compliance purposes.

6. Your Rights

Under applicable laws (including the Digital Personal Data Protection Act, 2023), you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccuracies in your personal data.
  • Withdraw consent for processing (note: this may disable facial recognition features).
  • Request deletion of your data, subject to legal or contractual obligations.

Requests may be made by contacting our Grievance Officer (details below).

Name: Abishek Agarwal

Email: info@spectacom.in

7. Cookies & Tracking

We use cookies and similar technologies to enhance User experience, analyze usage, and improve services. You can disable cookies in your browser, but some features may not function properly.

8. Data Security

We adopt industry-standard measures, including encryption, firewalls, and restricted access, to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

9. Children's Privacy

SnapdMe does not knowingly collect personal data from children under 18 without parental consent. If we learn that a child has provided personal data without consent, we will delete it promptly.

10. Changes to This Policy

We may update this Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Platform after changes implies acceptance.

11. Governing Law

This Policy is governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts of New Delhi.